Handbook of Management Scales/Buyer communication

Buyer communication (alpha = 0.88)

Items

• OEM communicates openly and honestly to the supplier.
• OEM provides timely information to the supplier.
• OEM provides adequate amounts of information to the supplier.

Source

• Zhang et al. (2009): Do buyer cooperative actions matter under relational stress? Evidence from Japanese and U.S. assemblers in the U.S. automotive industry. Journal of Operations Management, Vol. 27, No. 6, pp. 479–494.

Related Scales

• Information sharing