Handbook of Management Scales/Comparative organizational performance

Comparative organizational performance (alpha = 0.87)

Items

• Our profits have been generally above the industry average.
• Our return on assets have been generally above industry average.
• Our inventory turnover ratio has been generally higher than industry average.

Source

• Bardi et al. (1994): Logistics Information Systems: The Strategic Role of Top Management. Journal of Business Logistics, Vol. 15, No. 1, pp. 71-85.

Comments

In general, particular attention needs to be paid to the measurement of performance. A review of the operationalization of organizational performance by Richard et al. (2009) highlights the limited effectiveness of commonly accepted measurement practices. Their article is strongly recommended for reading: Richard et al. (2009): Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, Vol. 35, Nr. 5, pp. 718-804.

Related Scales

• Cost performance, delivery performance, flexibility performance, and quality performance
• Firm's financial performance over the past 5 years
• Performance
• Organizational performance: liquidity, profitability, growth, stock market performance