Handbook of Management Scales/Cooperation-based learning
Cooperation-based learning (alpha = 0.86)
[edit | edit source]Description
[edit | edit source]A previously multi-item 7-point scale was used. It was further pretested with six logistics researchers and six executive managers of logistics service providers to ensure face validity.
Definition
[edit | edit source]Cooperation-based learning, as one of the major motives behind cooperative strategies of firms in general (Doz & Hamel, 1998), refers to the extent to which intangible resources like know-how and information can be adopted from cooperation partners (Kogut, 1988).
Items
[edit | edit source]To what extent have you learned from your cooperation partners in the following areas:
- Technological expertise.
- Development of new services.
- Service production/delivery.
- Management practices and tools.