Handbook of Management Scales/Information technology

Information technology (alpha = 0.84)

Description

The authors identify key constructs related to supply chain management. Based on a systematic instrument develop process, they develop a set of reliable, valid, and unidimensional measurement scales.

Items

• There are direct computer-to-computer links with key suppliers. (0.72)
• Interorganizational coordination is achieved using electronic links. (0.72)
• We use information technology-enabled transaction processing. (0.76)
• We have electronic mailing capabilities with our key suppliers. (0.56)
• We use electronic transfer of purchase orders, invoices and/or funds. (0.60)
• We use advanced information systems to track and/or expedite shipments. (0.74)

Source

• Chen/Paulraj (2004): Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, Vol. 22, No. 2, pp. 119–150

Comments

Some items might be formative rather than reflective.