Handbook of Management Scales/Logistics complexity

Logistics complexity

Items

• We have a complex network of trading partners (0.714)
• The timeliness of the transactions in our supply chain is crucial in our business (0.891)
• We must accomplish very short order cycle times for customer orders (0.871)
• We have a complex network of OD pairs (0.756)
• Our products require specialized transportation, storage, or handling (e.g. temperature, humidity, etc.) (0.580)

Source

• Hofer/Knemeyer (2009): Controlling for logistics complexity: scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 187-200.