Handbook of Management Scales/Organizational memory
Organizational memory (alpha = 0.87)
[edit | edit source]Description
[edit | edit source]Systematic and thorough methodological techniques are used to develop an instrument to test, measure, and validate subprocesses of organizational learning. Five independent but interrelated subprocesses are identified and validated: information acquisition, information distribution, information interpretation, information integration, and organizational memory.
Definition
[edit | edit source]Organizational memory is viewed as consisting of the mechanisms, functions, or actions organizations take to encode, store, and retrieve the lessons they have learned.
Items
[edit | edit source]- We make strong efforts to preserve information. (0.63)
- We have effective mechanism to store information. (0.83)
- There is a formal data management function in the company. (0.67)
- Our company stores detailed information for guiding operations. (0.63)
- When employees need specific information, they know who will have it. (0.68)
- Company files and databases are available to provide needed information to do our work. (0.82)