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Handbook of Management Scales/Technological uncertainty

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Perceived technological uncertainty (alpha = 0.87)

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Description

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Although certain items of some scales were developed specifically for the Japanese context, many were derived from existing validated scales. Respondents answered all questions using a Likert-type scale ranging from 0 to 10; field research suggested that an 11-point scale was appropriate for studying Japanese management practices because a 100 percent grading system is used in most Japanese schools.

Definition

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Perceived technological uncertainty refers to an individual's perception that he or she is unable to accurately predict or completely understand some aspect of the technological environment.

Items

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We list below some statements about possible technological uncertainties. To what extent do you agree/disagree with each of the following statements about the uncertainties pertaining to this selected development project? (0 = strongly disagree, 10 = strongly agree)

  • The technology involved in this project was a "well-developed science," i.e., there was a well-developed body of scientific know-how, there were many well-known cause and effect relationships and the predictive state-of-the-art is very high. (reverse-coded) (0.65)
  • The rates (speed and pace) of the changes of the technology employed in this project were very unpredictable. (0.73)
  • The technology used in this product was changing rapidly. (0.88)
  • The changes in R&D technology for this project was very unpredictable. (0.93)
  • The technology involved in this project was an "undeveloped science," i.e., the technology was not well understood, the phenomena were not well-defined and the predictive state-of-art was very low. There was much trial and error research. (1.00)
  • It was very difficult to predict where the technology used in this product will be in the next 2 to 3 years. (0.99)

Source

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Comments

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"Uncertainty" might have two dimensions: dynamism and complexity. Some items are quite long.

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