Training Best Practices/Engaging in Dialogue/Cafe Conversations
Chimes' Best Practice Profile
Title:
[edit | edit source]Improving Communication Among Teams in the Workplace
Description:
[edit | edit source]Chimes was faced with a disconnect among team members in different departments of the organization.
Methods Used
[edit | edit source]The plan was to host "Cafe Conversations" to provide team members with the opportunity to meet and create a dialogue centered around specific questions such as:
- What do you do each day to support your team members?
- When you do not agree with a team decision, how do you support that decision?
Results
[edit | edit source]After the initial "Cafe Conversation" the team members requested additional Cafe's addressing additional topics.
Techologies Used
[edit | edit source]The facilitator used a PowerPoint to display the questions on a screen and to explain the process.
== Lessons Learned ==
- Team members have the desire and the solution to solve problems if given the opportunity.
- Engaging in a dialogue in a relaxed, informal setting affords team members the opportunity to solve own problems and create.
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