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Handbook of Management Scales/Interorganizational altruism

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Interorganizational altruism (alpha = 0.702)

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Description

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A scale for measuring interorganizational citizenship behaviors (ICBs) is developed. Four common ICBs are operationalized: interorganizational altruism, interorganizational tolerance, interorganizational loyalty, and interorganizational compliance.

Items

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  • We go out of our way to help our supplier with business related issues if we sense that they are in need.
  • We provide assistance to our supplier if they ever have a problem in an area where we have expertise.
  • We sometimes volunteer our resources in order to lighten our supplier’s workload.

Source

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  • Skinner et al. (2009): Some measures of interorganizational citizenship behaviors. Scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 228-242.
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